We are proud of our organisation’s heritage and our membership. Our values are at the heart of what we do and how we work to create a better future.
People – promoting a culture of warmth and belonging where everyone is welcome
- clients – putting clients’ interests and needs at the centre of everything we do
- counsellors – providing a community for counsellors to develop and support each other, working together to provide a high-quality service to clients
- community – working in collaboration with others for the benefit of local communities
Principles – upholding the highest standards of counselling ethics
- equality– enabling equal access to service for clients and equal development opportunity for members, showing respect for all as individuals, empowering people to make choices for their lives
- empathy – championing the wellbeing of individuals and treating everyone with kindness, compassion and dignity
Professionalism – providing a high-quality, affordable and accessible counselling service, respecting every individual’s rights to privacy and confidentiality
- integrity – working honestly, openly and with respect
- accountability – being fully accountable for all aspects of our service